Terms of Service

Last updated: November 4, 2024

Agreement to Terms

By accessing or using VocalScribe ("the Service"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access or use the Service.

Account Terms

You are responsible for:

  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Providing accurate account information
  • Updating your information if it changes

We reserve the right to suspend or terminate accounts that violate these terms, contain false information, or engage in unauthorized activities.

Service Usage

Acceptable Use

You agree to use the Service only for:

  • Lawful purposes
  • Authorized content creation and transcription
  • Personal or business use within license terms

Content Guidelines

Your content must not:

  • Violate intellectual property rights
  • Contain harmful or malicious code
  • Include inappropriate or illegal material
  • Violate privacy or data protection laws

Billing and Payments

Subscription Terms

  • Subscription fees are billed in advance on a monthly or annual basis
  • Payment is required to maintain access to premium features
  • Refunds are provided in accordance with our refund policy
  • Price changes will be notified in advance

Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing period. No refunds for partial months.

Data and Content

Content Ownership

You retain ownership of your content. By using our Service, you grant us a license to:

  • Process and store your content
  • Generate transcriptions and derivatives
  • Improve our AI models (with your consent)

Data Processing

We process data in accordance with our Privacy Policy and applicable laws.

Prohibited Activities

You must not:

  • Attempt to bypass any service limitations or restrictions
  • Reverse engineer or decompile the Service
  • Use the Service for unauthorized automated processing
  • Share account credentials
  • Upload malicious content or code
  • Violate any applicable laws or regulations

Liability and Warranty

The Service is provided "as is" without warranties of any kind. We are not liable for:

  • Service interruptions or downtime
  • Data loss or corruption
  • Transcription accuracy issues
  • Indirect or consequential damages

Changes and Termination

We reserve the right to:

  • Modify these terms at any time
  • Change or discontinue the Service
  • Terminate accounts for violations
  • Refuse service to anyone

Contact Us

For questions about these Terms of Service, please contact us at:

Email: support@vocalscribe.xyz

Updates to Terms

We may update these terms from time to time. Significant changes will be notified via email or through the Service. Continued use after changes constitutes acceptance of the updated terms.