Privacy Policy

Last updated: November 4, 2024

Our Commitment to Privacy

At VocalScribe, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information, with special attention to audio data and transcriptions. We are committed to transparency and giving you control over your data.

Information We Collect

Account Information

  • Name and email address
  • Profile information you choose to provide
  • Payment information (processed securely through Stripe)
  • Usage data and preferences

Audio and Content Data

  • Audio recordings you upload or create
  • Transcriptions generated from your audio
  • Content you create or edit using our services
  • AI-generated content and modifications

Technical Data

  • IP address and device information
  • Browser type and settings
  • Usage patterns and interactions
  • Performance and error data

How We Use Your Information

We use your information to:

  • Provide and improve our transcription and content creation services
  • Process and store your audio files and transcriptions
  • Train and improve our AI models (with your explicit consent)
  • Communicate with you about your account and our services
  • Analyze and improve our service performance
  • Protect against fraud and abuse

Data Security

We protect your data through:

  • End-to-end encryption for all audio uploads and transcriptions
  • Secure data storage using industry-standard encryption
  • Regular security audits and updates
  • Strict access controls and authentication
  • Compliance with global data protection standards

Data Retention

We retain your data according to these principles:

  • Audio files are automatically deleted after successful transcription unless you choose to save them
  • Transcriptions are stored as long as your account is active
  • Account data is retained until you delete your account
  • You can request complete data deletion at any time

Data Sharing

We share your data only:

  • With third-party services necessary for our operations (payment processing, cloud storage)
  • When you explicitly choose to share content
  • If required by law or to protect our rights
  • With your explicit consent

Your Rights and Controls

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion
  • Export your data
  • Opt-out of data processing for AI training
  • Withdraw consent for data processing

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@vocalscribe.xyz

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any significant changes through email or our service. Your continued use of VocalScribe after such modifications constitutes your acknowledgment of the modified Privacy Policy.